Customer details form

The moment they approve, the customer fills in everything the contract needs — pre-filled with what you already hold.

The operating system for post-frame and barndominium builders.

Part of The Signing Room
What it is

The second screen after approval. It asks for legal name, mailing address, contact details, co-signer, property, lender, source of funds, permits and HOA — only the sections you switched on. Submitting writes the contract and opens it, priced from the quote they just approved. Coming back later jumps straight to the contract. Built for post-frame and barndominium builders, so it asks the questions a rural build actually raises — who owns the land, who's lending, whether there's an HOA.

Also called: intake form · customer information form · collect legal info · onboarding form

See it, piece by piece
Sound familiar?“chasing customers for their legal name and address”
02

The contract is written from the form, not typed from scratch

Submitting fills your own contract template with the customer, project and estimate facts — payment schedule lines included — and saves the finished wording. The figures come from the approved quote instead of being retyped — retyping is exactly where the deposit in the contract stops matching the deposit in the quote — and they are the customer's prices, every markup built in and the same total their page showed, so the agreement never prints a line at your cost. And because the wording is frozen once written, editing your template later cannot change an agreement somebody already signed.

Review & Send Contract
Review & Send Contract
Pending — review and send to the customer
×
Customer’s Submitted Details
Click a field or value to drop its placeholder into the contract — it fills in automatically for each customer.
Identity
Legal name:Marla J. Zimmerman
Date of birth:1979-04-11
Mailing Address
Address:812 Willow Bend Ct, Ashland, MO, 65010
Contact Info
Email:marla.zimmerman@demo.invalid
Phone:(717) 555-0162
Property Info
Site address:4180 Sawmill Road, Ashland, MO, 65010
Ownership:owned outright
Source of Funds
Source:CASH
Details:Land sale proceeds
Contract Body (editable before sending)
Switch template…EditPreview
FormatBH•≡1≡
CustomerLegal nameMailing addressEmailPhone
ProjectProject nameJob site addressStart date
EstimateTotal priceMaterialsLaborMarkupPayment schedule
OtherToday's date
# Leads2Build Construction — Construction Agreement This Agreement is entered into on **{{date.today}}** between **{{customer.legal_name}}** ("Client") and **{{builder.company_name}}** ("Builder"). **Project Address:** {{project.address}} --- ## Part 1 — Estimate & Specifications {{estimate.line_items_table}} **Total:** {{estimate.total}} ### Payment Schedule {{estimate.payment_schedule}}
Edits here apply only to this customer’s contract. Markdown is supported — switch to Preview to see the rendered result.
Open customer’s contract pageCopy linkNotify byEmailTextSend ContractCancel
Left: the details the customer submitted. Right: the same fields as merge tokens in the body. Real screen · sample data.
Without it

The office retypes the figures into the contract, transposes two digits in the deposit, and the customer notices before you do.

Why we built it

Nobody likes retyping what's already on file — and the customer notices every mismatch. Filling the contract from the form and the approved quote removes the retyping where mistakes happen, and the office gets an hour back on every job.

Sound familiar?“I cannot write the contract because I am missing information”
03

Ask a cash buyer for a loan number and they stop filling it in

Try it

Every section is a switch — set house-wide, and adjustable for one customer without changing it for everyone else. A cash job drops the lender block; an insurance rebuild keeps it. Required fields are only enforced when that section is switched on, so a shorter form is genuinely shorter, not just shorter-looking.

What They See — Project Info

The questionnaire whose answers fill the contract. Untouched rows follow Settings → Client Portal.

Project Info, turned down to what this job needs. Real screen · sample data.
Without it

A cash buyer is asked for a lender, a loan number and an insurance certificate, decides the paperwork is too much, and stops halfway.

Why we built it

Every question a customer doesn't need to answer is a reason to quit. Switching sections per job makes a shorter form genuinely shorter, so more customers finish it and the job keeps moving.

Sound familiar?“customer gave me their nickname for the contract”
04

A single first name is refused

The form rejects a one-word name and asks for first and last, because that value flows into the contract and into your accounting record. Pre-fill deliberately leaves the field blank when the name you hold has no space in it — so a partial first name cannot be submitted as a legal name by a customer tapping through.

Without it

The contract and the first invoice go out to "Mike", the bank won't accept it, and the paperwork goes round again.

Why we built it

A legal document needs a legal name, and nobody wants to redo a contract. Refusing a one-word name — and not pre-filling one — means the agreement and the accounting record are right the first time.

Sound familiar?“the deal stalls between the quote and the paperwork”
05

ID, proof of ownership and insurance come in with the form

Optional upload sections take a photo or a document straight off the customer's phone and attach it to the same submission — so evidence you need before breaking ground does not become a separate email thread a week later. A Same as mailing address button fills the build-site fields in one tap, which for most rural owners is the same property and two fewer chances to mistype an address onto a legal document.

Without it

The ID and the deed arrive a week later in a separate email thread, just as the permit application needs them.

Why we built it

Customers will hand over documents once, not three times. Taking the photo straight off their phone with the form keeps everything for breaking ground in one place — and Same as mailing address saves rural owners typing the same property twice.

How it works
  1. 1Approval carries them straight into the form
  2. 2Everything you already hold is filled in for them
  3. 3They only see the sections you switched on for this job
  4. 4They can upload ID, ownership proof or insurance on the same screen
  5. 5They submit, and the contract is written and opened
Why we built it

Contracts need legal names, addresses and lender details a quote never collects, and chasing those by email is where a signed job stalls for a week. The form opens the second they approve, while they are still in the room, instead of waiting behind a release step. Pre-filling is deliberately cautious: a partial first name carried over from your contact list would otherwise sit in the box and get submitted as the legal name on a contract.

The problem
  • Contract drafting blocked on missing legal details
  • Partial CRM names ending up on legal documents
  • Multi-email back and forth to collect the same fields every job
What you get
The information arrives while the customer is still motivated
The contract can be generated the moment the form is submitted
Nothing already known is asked for twice
What's inside
Turn intake questions on and off

Identity, mailing address, contact, co-signer, property, lender, source of funds, permits and HOA, photo ID, proof of ownership, insurance certificate. Tick what you need, untick what you don't. A section the customer never sees leaves nothing behind, and the contract wording closes up around it rather than breaking.

Co-signer and spouse on the agreement

An optional section for a co-signer's name, relationship, email and phone. The contract then either names them as jointly responsible for the terms, or prints an explicit "not applicable — customer signs solely". It never prints a blank.

How they are paying, on the record

Two optional sections: how the job is funded, and who the lender is when it is financed. The contract prints the funding source and names the lender and loan number when there is one. Your review screen shows the same before you release the agreement.

Permit number and HOA approval, before the build

An optional section for the building permit number, the HOA's name, and whether the HOA has actually approved it. Both show up on your Review & Send screen, so you see them while you still have room to move the start date — not after the crew is booked.

Photo ID, deed and insurance certificate from their phone

Each upload is a section you switch on or off. The customer picks the file and it lands with the rest of their answers. Your review screen shows which documents arrived, by filename, and nothing more.

Build site address, even when there isn't one yet

Mailing address and build site are captured separately and in proper parts. A site with no street address gets map coordinates from a dropped pin, so the delivery driver and the crew have somewhere real to go. The site's state is what sets the governing law on the contract.

Their answers correct their customer record

When the form is submitted, the details the customer stated themselves are written back onto their record. Only filled-in answers are used, so a blank never wipes something you already had.

Nudges when the customer goes quiet after signing

The platform watches for customers who signed but never finished the form in the last seven days. At each mark it raises an alert for you and sends the customer a branded reminder linking straight back to their form. Nobody is nudged twice for the same stage.

Same as mailing address

It fills all five address lines in one tap and leaves ownership status alone. It stays greyed out until there is a mailing address to copy, so the button always does something. The build-site street line also finishes the address for them.

The customer attaches ID and paperwork from their phone

Photo or document, taken or picked on the phone, attached to the same submission. A green line confirms the file name once it lands. The sections only appear if you asked for them — a job that needs none never shows them.

CLIENT PORTAL

See customer details form
on one of your own jobs.

Twenty minutes, your building, your numbers. Bring the job where “chasing customers for their legal name and address” — we will show you exactly where that stops.

leads2build.com
Portal intake form
Almost there — a few details for the contract

Thanks for approving your estimate. We need a bit of information to draft your contract. Anything we already know is pre-filled — please correct anything wrong.

Identity
Legal name + date of birth
Mailing Address
Legal correspondence address (separate from delivery)
Property Info
Build site address + ownership status
Where the building will go.
Customer details form — Leads2Build